Meet our Amazing Team

Jervil Formilleza-Omaga

Jervil is a dedicated educator by heart and an academic professor by profession. She acquired her Masters degree in Educational Research and her Doctorate degree in Development Management. Jervil is an established researcher, an accomplished creative artist and a persevering entrepreneur with key competencies and extensive skills in public speaking, educational research and administration, planning and organization, and management and leadership.
Jervil founded VINTAZK (former DIGILAIR Outsourcing Services), a start-up BPO/ Outsourcing company in Zamboanga City, Philippines in April 2019.
At present, she is the company's Chief Executive Officer. VINTAZK works in both the B2B (business-to-business) and B2C (business-to-client) workspaces. As an innovative leader imbued with integrity and dedication, Jervil, along with her team of experts, is committed to serve the company's local and international clients across a number of industries. Bringing in their expertise in the BPO space, Jervil envisions VINTAZK to be a global brand.

Michael Omaga

In a unique role, Michael Omaga, co-Founder and Chief Finance Officer of Vintazk Outsourcing, navigates the dual roles of CFO and Barangay Captain, seamlessly connecting corporate success with community welfare. This holistic approach reflects Michael Omaga's commitment to making a positive impact in both fields.

Arman A. Lapira

Arman has 25 years of call center operations management experience with an in-depth knowledge of adult education theories and techniques. He is skilled in operations management, workforce and capacity planning, coaching and career guidance, reports development with marketing strategy capabilities that increase participation and revenue.

Jason Galleto

Jason is certified in Project Management and an experienced Process Trainer with a demonstrated history of working in the outsourcing/offshoring industry. Skilled in Customer Service Management, Mentoring, Team Leadership, Customer Experience, and Customer Escalation Management. He's a strong sales professional graduated from University of Southern Philippines.

SHARED SERVICES TEAM

Our HR Team serves as advocate for employees, ensuring their well-being, job satisfaction, and adherence to workplace policies. They address and resolve workplace issues, conflicts, and challenges, fostering a healthy and collaborative work atmosphere.

The Human Resources team is also the driving force behind attracting, developing, and retaining the best talent for Vintazk Outsourcing. HR acts as a liaison between employees and leadership, facilitating effective communication and understanding.

Our workforce specialist strategically aligns available talent with business needs, ensuring optimal resource utilization. This function ensures that the right people are assigned to the right tasks, projects, or roles, maximizing their skills and potential.

The Information Technology Specialist plays a crucial role in managing and safeguarding our digital infrastructure. They tackle technical issues head-on to maintain smooth operations. They are responsible for designing, implementing, and maintaining cutting-edge technological solutions, contributing to the organization’s innovation and efficiency.

Our Training and Quality Analyst is the forefront of ensuring excellence in performance and adherence to standards. With a keen eye for detail, and a passion for cultivating a culture of excellence, they are instrumental in driving performance and maintaining the highest standards across our operations.

Our Visual and Communication Specialist is the creative force behind our visual identity, transforming concepts into compelling visuals that captivate and resonate. This role encapsulates a blend of artistic flair, technical proficiency, and a deep understanding of our brand narrative. 

The Transitions Team plays a pivotal role in driving growth, fostering relationships, and ensuring client satisfaction. Their dynamic and client-centric approach is crucial in achieving our sales targets and exceeding client expectations. 

They also execute sales strategies to meet and exceed targets. Utilize market insights, product knowledge, and effective communication to articulate the value of our offerings to potential clients.

A vital member of the Vintazk Team, the Finance Specialist plays a key role in maintaining the financial health and stability of our organization. Their responsibilities involve managing financial transactions, ensuring accuracy, and contributing to strategic financial decision-making. They collaborate in the development and monitoring of budgets. Provide insights into financial trends, variances, and contribute to strategies that optimize financial resources.

As a dedicated member of our Accounting Team, their responsibilities span various aspects of accounting, ensuring accuracy, compliance, and strategic financial management. They oversee day-to-day financial transactions, including accounts payable, accounts receivable, and payroll processing. Their meticulous approach ensures the accuracy and reliability of financial records.

Vintazk Outsourcing has dynamic and results-driven Operations Managers, who are at the forefront of ensuring the seamless functioning and optimization of our business operations. Their leadership is pivotal in achieving operational excellence and delivering exceptional results. They greatly contribute to the development and execution of strategic plans, aligning operational activities with organizational goals. Their strategic insights drive the long-term success of our operations.

Description

The Exemplary Achievement Award celebrates exceptional individuals at Vintazk Outsourcing who consistently exceed expectations. Recognizing innovation, leadership, and unwavering commitment, this tribute applauds their outstanding contributions, elevating both their careers and our work environment. Congratulations to our exemplary awardees for setting the standard of excellence in our organization.